Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a deposit, or contact our support team. This includes personal identification information, financial details, and communication preferences. We also automatically collect certain information about your device and usage patterns when you access our services.
How We Use Your Information
We use your personal information to provide and improve our services, process transactions, communicate with you, and ensure compliance with legal and regulatory requirements. Your information helps us personalise your experience, detect and prevent fraud, and maintain the security and integrity of our platform.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting business, or serving you. We may also disclose information when required by law or to protect our rights and the safety of our users.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, firewalls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user preferences. You can control cookie settings through your browser preferences. Some features of our service may not function properly if you disable cookies.
Your Rights
Under applicable data protection laws, you have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or if you have questions about our privacy practices, please contact us using the information provided on our website.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymise it in accordance with our data retention policies and applicable law.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.